At Kingston Upon Thames Drains24, we’re proud to say that all our engineers are fully insured, and every job we complete is backed by a guarantee. This isn’t just a marketing phrase — it’s a legal, ethical, and professional responsibility we take seriously.
When you’re hiring someone for drainage works in Kingston Upon Thames, you’re not just paying for a service — you’re trusting them with your property, your safety, and potentially your legal liability.
Why Insurance Matters in Drainage Work
Drainage work involves:
- Heavy machinery
- Excavations
- Underground utilities
- Public pathways and private property
- Potential environmental impacts
A single mistake — like hitting a gas line, flooding a neighbour’s garden, or damaging underground pipework — can lead to thousands in legal claims or property damage. That’s why we carry full public liability insurance and professional indemnity cover.
Without insurance, you’re exposed
If a drainage contractor is not insured, and something goes wrong on your property, you could be liable for:
- Structural damage
- Injuries to workers or third parties
- Damage to surrounding properties
- Legal and court costs
Our Work is Fully Guaranteed
We also believe in standing behind our work. That’s why all of our drainage services — including drain unblocking, CCTV surveys, repairs, relining and excavation — are guaranteed for peace of mind.
Depending on the service, we offer guarantees for:
- Unblocking and jetting (short-term flow guarantees)
- Repairs and CIPP relining (longer warranties on material and workmanship)
- New installations (like manholes, soakaways, or drainage reroutes)
We’ll always confirm the guarantee terms in writing.
Building Trust with Our Customers
When you work with Kingston Upon Thames Drains24, you’re not just getting someone with a rod and a van. You’re hiring experienced professionals who are:
- ✅ Fully insured
- ✅ DBS checked and uniformed
- ✅ Trained to work on both domestic and commercial systems
- ✅ Committed to delivering quality service backed by real protection
We don’t believe in hidden risks or small print. Our prices are transparent, our work is guaranteed, and our engineers are protected — so you are too.
📞 Need Reliable Drain Unblocking in Kingston Upon Thames?
Whether you’re dealing with an overflowing gully, a blocked toilet, or a full drainage installation, always choose a company that offers insured, guaranteed, professional drainage works in Kingston Upon Thames.
👉 Call Drains24 today for safe, covered, and reliable service from local drainage experts.
📋 Frequently Asked Questions
❓ Why is insurance important in drainage works?
Insurance protects both you and the engineer from liability in case of accidents, damage, or injury during drain repairs, unblocking, or excavation.
❓ What types of insurance does Drains24 carry?
We hold public liability insurance and professional indemnity insurance, ensuring all drainage works are legally and financially protected.
❓ Do you guarantee all of your drainage services?
Yes, every service is backed by a guarantee. The duration depends on the job type (e.g. patch lining vs excavation) and is clearly explained before we begin.
❓ What’s the risk of hiring an uninsured drain company?
If something goes wrong (e.g. flooding, injury, or utility damage), you may be held responsible, especially if the contractor has no coverage.
❓ Do I get documentation for insurance and guarantees?
Absolutely. We provide written invoices, guarantee terms, and can confirm our insurance documentation on request.
